NİĞDE VOCATIONAL SCHOOL OF SOCIAL SCIENCES / TOURISM AND HOTEL MANAGEMENT / NTO2048 - ROOM OPERATIONS IN THE FRONT OFFICE

Contents Of The Courses in a weekly Period

Week 
Subjects 
Sources 
1The Concept of Hospitality BusinessBook 1 and Lecture Notes
2Accommodation Business ClassificationBook 1 and Lecture Notes
3Front Office DepartmentBook 1 and Lecture Notes
4Relationship of Front Office Department with Other DepartmentsBook 1 and Lecture Notes
5Organizational Structure of the Front Office DepartmentBook 1 and Lecture Notes
6General Characteristics of Front Office Department Personnel and Working OrderBook 1 and Lecture Notes
7Customer Expectations and Room TypesBook 1 and Lecture Notes
8Booking Concept and ProcessBook 1 and Lecture Notes
9Equipment and Forms Used in the Front Office DepartmentBook 1 and Lecture Notes
10Terms Used in the Front Office DepartmentBook 1 and Lecture Notes
11Security in the Front Office DepartmentBook 1 and Lecture Notes
12Coordination and Communication in the Front Office DepartmentBook 1 and Lecture Notes
13Pricing in the Front Office DepartmentBook 1 and Lecture Notes
14Sustainability in the Front Office DepartmentBook 1 and Lecture Notes