| 1 | Quality Concept | |
| 2 | Standard and Standardization | |
| 3 | The importance of the standard manufacturing and service sector | |
| 4 | Management quality and standards | |
| 5 | Environmental standards | |
| 6 | Quality management system, strategic management models | |
| 7 | Strategic management, to participate in the management | |
| 8 | The process management system, resource management system | |
| 9 | EFQM Excellence Model | |
| 10 | Production, quality control, inspection and sampling | |
| 11 | Total quality control | |
| 12 | Total quality control | |
| 13 | Control Diagrams | |
| 14 | Statistical Distributions | |