NİĞDE VOCATIONAL SCHOOL OF SOCIAL SCIENCES / BANKING AND INSURANCE / USD2052 / QUALITY ASSURANCE AND STANDARDS
 
LEARNING RESOURCES (BOOKS AND OTHER MATERIALS) 
1Orhan Küçük, “Quality Management and Quality Assurance Systems”, Seçkin Kitabevi
2Muharrem TUNA - İlkay GÜLER "Quality Management Systems", Detay Publishing.
3Lecturer Mustafa AKKAYA Lecture Notes.